Terms and Conditions
Effective Date: August 1, 2024
Business Name: Digital Brain Graphics
Owner: LaDamian Goree
Website: www.digitalbraingraphics.com
Contact: ladamian.goree@digitalbraingraphics.com | 205-210-8668
1. Acceptance of Terms
By using our website, purchasing a product, or contracting a service from Digital Brain Graphics, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. Services and Products
Digital Brain Graphics provides custom design services, digital downloads, and professionally printed materials including (but not limited to):
- Business cards, flyers, banners, brochures
- Canva templates, AI-generated art, digital planners
- Invitations, journals, planners, signage
- Custom UNO cards, photo books, stickers
All designs are tailored for clients and may include one or more rounds of revisions depending on the service package.
3. Order Processing & Turnaround Time
- Digital Products: Delivered via email or download link within the stated delivery time after payment is confirmed.
- Printed Products: Turnaround time varies based on print shop production and shipping. Customers will receive estimated delivery dates during the order process.
- Design Services: Projects typically include 1–2 rounds of revisions. Additional revisions may incur extra fees.
4. Payment Terms
All payments must be completed before any design work, digital delivery, or print production begins. Payment methods include Payhip's secure gateway and other listed platforms.
5. Refunds and Cancellations
Please review our Return Policy for details. Key points:
- Digital products are non-refundable after download.
- Printed products are not returnable unless there's a print error, shipping damage, or mismatch with the approved proof.
- Custom designs are not refundable once finalized.
- Cancellations: Digital orders cannot be canceled once files are sent. Printed orders may be canceled within 12 hours if production hasn't started.
6. Intellectual Property
All designs and templates created by Digital Brain Graphics are original works.
- Purchasing a product grants you personal or business use rights, but not ownership.
- Redistribution, resale, or replication of our digital products without permission is prohibited.
- We reserve the right to pursue legal action in cases of copyright infringement, as outlined in our [Copyright Policy].
7. User Responsibilities
You agree to:
- Provide accurate information when ordering.
- Review and approve final design proofs carefully.
- Not reproduce, copy, or resell any purchased product without written permission.
- Ensure that any materials (photos, text, logos) you provide are your property or that you have permission to use them.
8. Third-Party Services
We work with platforms like Payhip, Printify, Dropbox, Canva, and Google Workspace. Your use of these services is subject to their own terms and privacy policies.
9. Limitation of Liability
We are not responsible for:
- Losses from misuse or unauthorized distribution of our products.
- Delays due to third-party printers or shipping carriers.
- Technical issues outside our control, such as platform outages or internet failures.
10. Modifications
We reserve the right to change or update these Terms at any time. Updates will be posted on our website with a new effective date.
11. Governing Law
These terms are governed by the laws of the state of Alabama. Any disputes will be handled through mediation or local court jurisdiction in Marion, AL.
12. Contact Information
If you have questions or concerns: 📧 Email: ladamian.goree@digitalbraingraphics.com 📞 Phone: 205-210-8668 🌐 Website: www.digitalbraingraphics.com